Further (through 6/30/22)
**All claims must be submitted by June 16, 2022**
Our current VEBA and Flexible Spending Account (FSA) administrator, Further, was sold to a company called HealthEquity last fall. In the process of the sale, HealthEquity was unable to secure a successor trust for our VEBA accounts. As a result, Eden Prairie Schools will transition our VEBA and Flex accounts to a company called OneBridge effective July 1, 2022. OneBridge has many administrative similarities to Further and we are excited about their emphasis on exceptional customer service and innovational online solutions!
If you currently have access to a VEBA and/or FSA with Eden Prairie Schools, the last day to submit a claim to Further or use your Further debit card will be June 16, 2022. Prior to the transition, it is recommended that you attempt to resolve any pending claim issues, print your account history, and record your balance by June 20th. If you need to contact Further Customer Service, they can be reached at 651-662-5065 or CustomerSolutions@hellofurther.com.
There will be a “blackout period” from June 21 – approximately July 12 as funds transfer at which time your account will not be available for reimbursement.
Website: www.HelloFurther.com
Customer Service: 651-662-5065 or CustomerSolutions@hellofurther.com
Forms and resources available at: https://learn.hellofurther.com/Individuals
Ways to submit Claims and Debit Card documentation:
• Online (above)
• Mobile App: Further Mobile
• Email: further.documents@hellofurther.com
New Administrator: OneBridge (effective 7/1/22)
Member Services: 1-888-865-1628
OneBridge Website: www.onebridgebenefits.com
Account Login: portal.yourwaybenefits.com
During the last week of May, a district letter was mailed to employees and former employees with a VEBA and/or FSA outlining details of the transition to OneBridge. Next, you can expect to receive a registration email from OneBridge in late June or early July providing access to your online account profile for pending accounts branded "YourWay HRA" and a Welcome Letter by mail in early July providing you with information about their website, how to view your account, how to submit claims, and more! We expect that OneBridge VEBA and FSA accounts should be available to access beginning July 13th.
You will also receive a new debit card from OneBridge in a SEPARATE MAILING around the same time as your Welcome Letter. For security purposes, the envelope will not contain OneBridge branding, so be careful not to discard it as junk mail!
