What is the cancellation policy for an EPIC Enrichment class?
All requests for course modifications or cancellations must be submitted in writing and received by EPIC via email at EPIC@edenpr.org at least 7 calendar days before the start date of the class in order to receive a full refund. Cancellation requests made within the 7-day notice period will NOT be eligible for a refund. Additionally, cancellations requested after the class has begun will NOT be refunded under any circumstances. A $10 processing fee applies to cancellations of fee-based Enrichment classes.
If EPIC cancels a class...
- Weather-Related Cancellations: All EPIC classes are held in school buildings. If the school district closes due to inclement weather, all school-related events, including EPIC classes, will also be canceled. If we cancel an EPIC class due to weather, you will receive a refund for the missed day or we will attempt to reschedule the class.
- Cancellations Due to Low Enrollment: EPIC classes that do not meet the minimum enrollment requirements will be canceled 7 calendar days before the scheduled start date. If a class is canceled due to low enrollment, we will gladly assist you in finding an alternative class for your student, or we will issue a full refund to your original payment method.
How does my child transition from the school day to an after-school EPIC Enrichment class?
A few days before your student's EPIC course begins, we notify your students' teacher and building admin staff of the EPIC course beginning at your student's school. We share with building staff where in the building the class takes place and where teachers need to send their student for check in. Your student’s teacher is responsible for making sure your student makes it to EPIC after school.
Is there a late pick-up fee?
You must pick your child up from their EPIC Enrichment camp within 15 minutes of class ending. If you pick up after 15 minutes of class ending, you will be charged a $15 late pick-up fee.
My student usually goes to Eagle Zone after school. Can I still sign them up for an EPIC class?
YES! After school, your student will transition to their EPIC class. Once their class is done, the Eagle Zone Program Leads will transition your student from EPIC to Eagle Zone.
Can I register my student for an EPIC class at another school?
YES! You are more than welcome to register your student for an EPIC class at another school. Please make sure the class you want to register your student for, starts after they are done with school. Students cannot leave school early to go to an EPIC class at another school
- You are also responsible for transporting your student to and from an EPIC class at another school. Students cannot be busses from one school to another for an EPIC class.
Winter Weather Policy:
- Early Dismissal: If the elementary schools have an early dismissal due to inclement weather, EPIC will be closed for the afternoon classes. It is the parent's responsibility to make alternative plans for their child if the elementary schools have an early dismissal.
- School Buildings are Closed and Shifted to e-learning: If buildings are closed to students and/or the district shifts to a virtual learning day, EPIC is closed for the day.
- If we have to cancel a class session due to winter weather, the EPIC Team will work with our class vendors to decide what steps will be taken to either refund families for that date or reschedule the date that class is being canceled.
