FAQ (Frequently Asked Questions)
Who do I ask for technical help on the Portal?
If there are problems logging into the website, either call 952-975-7094 or email at: helpline@edenpr.org.
What clubs are available at EPHS?
The Student Activities website lists the Academic and Co-Curricular Clubs available at EPHS.
Parking questions
General parking information can be found in the Student/Parent Handbook. For specific questions, please contact one of the Student Deans.
How do I change a schedule?
Contact your school Counselor. Link to Counseling Department web page.
Where do I find the announcements?
Printed copies of the Daily Bulletin are posted throughout the building each day. The Student Centers, Resource Center, and Media Center are a few of the locations. In addition, Television monitors located in common areas and in classrooms have announcements scrolling on Channel 19. The Daily Bulletin, as well as an archive of past bulletins, is available on the high school web site. Link to Daily Bulletin.
Where are the lunch menus?
Lunch menus can be found in the Daily Bulletin, TV Monitors, and on the web site. Link to Lunch Menus.
How do I get a message to a student?
Call 975-8000. Calls requesting that a message be given to a student during the school day must be limited to parents/guardians. Paging students to pick up messages is limited to passing times, before and after school only. Students are responsible, once paged, to report to their student center to pick up their message. Calling into a classroom is reserved for emergencies only. All emergency calls will be referred to the health office, the student's dean, counselor or principals office. Parents calling a students cell phone may leave messages only. Students may not access their cell phones during school time.
How do I get a letter of recommendation?
First, make sure that the college requires a letter of recommendation. Second, check the application deadline and allow at least two weeks for the teacher/counselor to complete the recommendation. Contact the teacher and/or counselor personally.
How do I contact a counselor?
The EPHS Student Support Centers are set up alphabetically. The South Center houses students with last names A-LAQ and the East Center houses students LAR-Z. Visit the appropriate Student Support Center or call to make an appointment. Link to the Counselor web site for more information and telephone numbers.
What do I do if I'm sick?
Parents are encouraged to call the school prior to 11 a.m. each day their student is absent. Parents must follow procedures for excusing students. A voice messaging system is available; the phone number is 952-975-8001. For Spanish: Mi hijo/a estara ausente de la escuela o tiene una cit ahoy. Llame a la escuela: 952-975-6855. For Somolian: Ilmahaygu ma iman doono dugsiga ama wuxuu Leeyahay ballan takjtar. Soo wac dugsiga: 952-975-2444.
All absences must be called in within 48 hours; no absences will be excused after that time period. Notes are not accepted. School will not accept calls from parents/guardians to excuse their student from missing a class while remaining in the building.
Is there a map of the school?
Maps of the interior of the school are no longer available on the website. Printed maps are available at the Student Centers. A campus map is available on the high school web site.
Who do I ask about a jammed locker door?
Contact your Student Centers.
How do I get a senior privilege?
Beginning with the first term, senior students may earn a senior privilege to leave campus during an open hour or lunch based on, but not limited to the following criteria:
1. No disciplinary infractions in the previous term.
2. No violations of the attendance policy.
3. Satisfactory progress toward graduation.
4. Application signed by parents/guardians, dean, Connections advisor, media center.
5. No outstanding fines.
Senior Privilege can be revoked at any time. Students may re-apply for Senior Privilege at the beginning of each term.
We are new to the district, how do we register?
If you are new to Eden Prairie Independent School District #272 the district web site has easy to use directions for registering your student(s).
Link to District Registration page. 
